Terms & Conditions
Mighty Wash Laundromat
Effective Date: November 10, 2026
Welcome to Mighty Wash Laundromat! By using our self-service laundry facilities, Wash & Fold services, pickup and delivery services, or website, you agree to the following Terms & Conditions.
1. Our Services
Mighty Wash Laundromat offers self-service laundry, drop-off Wash & Fold, and laundry pickup and delivery.
All services are subject to availability, operating hours, and applicable pricing and policies.
2. Pricing & Payment
Service prices are displayed at our location, on our website, or during online booking.
Pickup and delivery orders require a minimum charge of $40, regardless of the final laundry weight.
Final laundry weight and order total are determined after the laundry arrives at our facility and is weighed.
Specialty items, including comforters, blankets, rugs, and other oversized items, may be priced separately.
Additional charges may apply to heavily soiled items or laundry requiring special handling when applicable.
Payment is required before or upon completion of services, as specified during checkout.
Prices and services may change without prior notice, but confirmed orders will be charged according to the pricing disclosed when the order was placed, unless the customer agrees to additional charges.
3. Pickup & Delivery Services
Customers scheduling pickup and delivery agree to the following:
Laundry must be placed in a securely closed bag and ready for collection at the scheduled pickup time.
Customers do not need to sort their laundry before pickup.
Customers who will not be home may leave their laundry at the designated pickup location.
Customers are responsible for providing accurate pickup and delivery addresses and any necessary access instructions.
Mighty Wash is not responsible for laundry lost, stolen, or damaged before our driver collects it or after delivery has been completed at the customer's designated location, except as required by law.
Missed Pickup Fee: A $10 fee may be charged if our driver has been dispatched or arrives at the scheduled pickup location and the laundry is unavailable, access is not provided, or the pickup cannot be completed due to circumstances within the customer's control. Customers may cancel or reschedule without a missed pickup fee before the driver is dispatched.
4. Turnaround Times
Our standard pickup and delivery turnaround time is 24 hours from the time laundry is collected.
Turnaround times are estimates and may be affected by order size, specialty items, equipment issues, weather, holidays, or other circumstances beyond our control.
We will make reasonable efforts to notify customers of significant delays.
Drop-off Wash & Fold turnaround times depend on the service option selected and availability.
5. Customer Responsibilities
Customers are responsible for:
Removing personal belongings from pockets before submitting laundry.
Informing Mighty Wash of delicate garments, special care requirements, or items that should not be machine washed or dried.
Ensuring that items submitted for cleaning are suitable for standard commercial laundering.
Separating or identifying items known to bleed color or require special handling.
Mighty Wash is not responsible for damage caused by undisclosed special care requirements, preexisting defects, items left in pockets, or normal wear and tear, except where responsibility is imposed by applicable law.
6. Lost or Damaged Items
Mighty Wash takes reasonable care when handling customers' laundry.
However, certain garments may experience shrinkage, fading, color bleeding, deterioration, or damage due to fabric characteristics, manufacturing defects, preexisting conditions, or ordinary laundering.
Customers should notify Mighty Wash promptly if they believe an item has been lost or damaged.
All claims involving lost or damaged laundry will be reviewed individually based on the circumstances of the incident. Any resolution or compensation will be determined on a case-by-case basis, consistent with applicable law.
Mighty Wash does not guarantee the removal of all stains or restoration of garments to their original condition.
7. Unclaimed Laundry
Customers are expected to retrieve completed drop-off orders promptly after receiving notification that their laundry is ready.
Mighty Wash may contact customers regarding orders that remain unclaimed.
Unclaimed laundry will be handled in accordance with applicable Wisconsin law, including any required notice and holding periods.
8. Cancellations & Refunds
Customers should contact Mighty Wash as soon as possible if they need to cancel or reschedule an order.
Pickup and delivery cancellations made before driver dispatch may be accepted without a missed pickup fee.
Once laundry processing has begun, charges for services already performed are nonrefundable.
9. Right to Refuse Service
Mighty Wash reserves the right to refuse laundry that presents health, safety, sanitation, or equipment concerns, including items contaminated with hazardous materials, excessive bodily fluids, pests, or substances that may damage equipment or other customers' belongings.
10. Self-Service Laundry
Customers using our self-service equipment must follow posted instructions and facility rules.
Customers are responsible for inspecting washers and dryers before use to ensure they are empty, clean, and free of foreign objects, residue, or other conditions that could damage their belongings.
Customers should immediately report any equipment concerns to Mighty Wash staff before using the machine.
Mighty Wash is not responsible for lost or damaged items resulting from a customer's failure to inspect equipment before use, improper machine use, or unattended belongings.
Customers are responsible for monitoring their belongings and using machines appropriately.
11. Changes to These Terms
Mighty Wash reserves the right to update these Terms & Conditions periodically. Updated terms will be posted on our website with a revised effective date.
12. Contact Us
For questions regarding these Terms & Conditions, please contact:
Mighty Wash Laundromat
Website: mightywashlaundry.com
Email: mightywashlaundry@gmail.com
Location: 7333 60th Ave., Kenosha, Wisconsin 53142