Privacy Policy
Mighty Wash Laundromat
Effective Date: November 10, 2026
At Mighty Wash Laundromat, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, schedule laundry services, or interact with our business.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website or services:
Personal Information: Name, email address, phone number, and other contact information.
Pickup & Delivery Information: Pickup and delivery addresses, scheduling preferences, delivery instructions, and order details.
Payment Information: Payment details processed through our secure third-party payment providers.
Service Information: Laundry preferences, order history, service requests, and customer communications.
Website Information: Browser type, device information, IP address, cookies, and website usage data collected through Squarespace or other website technologies.
We collect information you provide directly, as well as certain information collected automatically when you use our website or online booking services.
2. How We Use Your Information
Mighty Wash may use customer information to:
Schedule, process, and complete laundry orders.
Coordinate laundry pickup and delivery.
Process payments and provide receipts.
Send order confirmations, pickup reminders, delivery updates, and other service-related notifications.
Respond to customer questions, concerns, and service requests.
Improve our website, services, and customer experience.
Maintain business records and comply with legal obligations.
Send promotional communications where permitted by law and applicable consent requirements.
3. Text Messages & Customer Communications
When customers provide a phone number for laundry services, Mighty Wash may use it to send service-related text messages, including:
Order confirmations and updates.
Pickup and delivery notifications.
Scheduling changes or service delays.
Important information regarding an order.
Promotional text messages, if offered, will be sent in accordance with applicable consent and opt-out requirements.
Customers may contact Mighty Wash to update their communication preferences.
4. Payment Processing
Mighty Wash uses third-party payment processing services to handle customer transactions.
Payment information is processed through the applicable payment provider. Mighty Wash does not intentionally collect or store complete payment card numbers through its website.
Payment providers may collect and process information in accordance with their own privacy policies and security practices.
5. Sharing Your Information
Mighty Wash does not sell customer personal information for money.
We may share information with trusted third-party service providers when necessary to operate our business, including:
Cents: For laundry order management, online scheduling, customer communications, and payment-related services.
Squarespace: For website hosting, functionality, and website-related data processing.
Payment Processors: To securely process transactions.
Other Service Providers: When necessary for business operations, customer support, or service delivery.
We may also disclose information when required by law, to protect our legal rights, or to address fraud, safety, or security concerns.
6. Cookies & Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
Some cookies may be managed by Squarespace or other third-party services integrated into our website.
Visitors may be able to manage certain cookies through their browser settings or any cookie controls provided on our website.
7. Information Security
We take reasonable measures to protect customer information from unauthorized access, misuse, or disclosure.
However, no online system or electronic transmission can be guaranteed to be completely secure.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and support legitimate business operations.
Retention periods may vary depending on the type of information and applicable requirements.
9. Your Privacy Choices
Customers may contact Mighty Wash to:
Request updates or corrections to their personal information.
Ask questions about information we maintain.
Request deletion of certain personal information, subject to applicable legal and business recordkeeping requirements.
Opt out of promotional communications where applicable.
We will review and respond to privacy requests in accordance with applicable law.
10. Third-Party Websites & Services
Our website may contain links to third-party websites or services, including online booking and payment platforms.
These third parties may maintain their own privacy policies and data practices. Mighty Wash is not responsible for the privacy practices of independently operated third-party websites.
We encourage customers to review the privacy policies of third-party services they use.
11. Children's Privacy
Our website and online laundry services are not intended for children under the age of 13.
We do not knowingly collect personal information directly from children under 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to address it.
12. Changes to This Privacy Policy
Mighty Wash may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
Updates will be posted on our website with a revised effective date.
13. Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Mighty Wash Laundromat
7333 60th Ave.
Kenosha, WI 53142
Email: mightywashlaundry@gmail.com
Website: mightywashlaundry.com